Privacy Policy

1. Data Collection

MapleSecure collects information you provide when registering, including your email address, full name, and phone number.

We also collect document data you upload, as well as information about signers and signing transactions.

2. Data Use

Your data is used to:

• Provide MapleSecure services
• Send documents for electronic signature
• Maintain audit logs and compliance records
• Communicate with you about your account and service updates
• Improve and secure our services

3. Data Security

We use TLS/SSL encryption, role-based access control, and detailed audit logs to protect your data.

Documents are stored outside the web root with verified integrity.

4. Data Sharing

We do not sell your personal data. Data may be shared with service providers (secure fax vendors, TTS providers) only to deliver requested services. Providers are bound by confidentiality obligations.

5. Data Retention

Account data and signed documents are retained as long as your account remains active, plus 7 years for legal compliance. You may request data deletion at any time, unless retention is required by law.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request account deletion
• Withdraw consent at any time

7. Contact

For privacy requests, contact:
[email protected]